Our Policy
Escape into our luxurious haven of beauty where we pamper you to make you feel and look your very best. The quality and effectiveness of our personal treatments make your visit to our spa an experience to enhance your life and well being for years to come.
Alora Wellness Spa Cancellation & Appointment Policy
We would like to note that we have a 24-48 hour cancellation policy that will result in a $25 fee or loss of service on existing packages. Thank you cooperation.
A credit card is required to secure an appointment for single or group package services. To avoid a full service charge and ensure appointment availability for other clients, please reschedule or cancel appointment within 48 hours of service. Walk-ins are accepted; however, we recommend booking ahead to ensure availability.
Gift Cards
Gift Cards can be purchased from the front desk, over the phone and by email. Gift Cards can be redeemed against all services and products and are valid for a one-year period from date of purchase. Please note the gift cards are neither refundable or transferable. Gift cards cannot be replaced if lost or stolen. Instant gift certificates may be emailed to the recipient or printed.
The spa consultation form is typically used to collect the necessary information from customers in order to decide on the best treatment plan. Usually done on paper or on the phone, you can switch to our online spa consultation form template and speed up the entire process. And your clients can fill it in before the appointment. There is a fee for all the consultation $25 up to $50 all depend for which service you are required.
Payment Options
Debit, Master Card, Visa, AMEX, Discover and cash are accepted. Gratuity may not be included on credit cards. Gratuity is always appreciated. You may choose to directly tip your professional staff or you may use the gratuity envelopes located at the front desk reception. *Prices subject to change without notice.
Package Pricing
When you purchase a package of treatments, you will receive a discounted price. The discounted price requires full payment for the series before the first treatment date. We do not offer refunds on packages that have been purchased. Should you choose to cancel after you have begun your treatment series, The Spa at Alora wellness Spa will honor the outstanding amount in the form of a gift card exchangeable for goods and services. Credit will be given on remaining funds after the full (not discounted) price of the treatment is debited.
Exchanges
When you purchase a package of treatments, you will receive a discounted price. The discounted price requires full payment for the series before the first treatment date. We do not offer refunds on packages that have been purchased. Should you choose to cancel after you have begun your treatment series, The Spa At Alora Laser Spa will honor the outstanding amount in the form of a gift card exchangeable for goods and services. Credit will be given on remaining funds after the full (not discounted) price of the treatment is debited.
Privacy Policy
Last updated: 10/2/2019
Unique Skin Studio ("us", "we", or "our") operates https://Unique-skin-studio.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Changes To This Privacy Policy
This Privacy Policy is effective as of 10/2/2019 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
To Our Valued Client,
- While we have always met high sanitation standards, we’re taking on additional
disinfection procedures to make you feel safe. Please know that the wellness and safety
of our customers is our number one concern, so we are also implementing the following
procedures to protect the health and well-being of guests and staff: - Stringent disinfection procedures are followed between every client. Please rest
assured that this happens under normal circumstances, but we are taking additional
safety measures. - Guests are required to wash their hands with soap and water upon arrival to the Spa.
Per the CDC guidelines, the backs of the hands, between fingers, fingertips, and under
nails should be scrubbed for at least 20 seconds prior to rinsing. - Throughout the Spa, there is hand sanitizer available for both guests and staff.
- We encourage social distancing of at least 6 feet from any individual throughout the spa
or salon. If this cannot be accomplished, we'll limit the number of services scheduled at
one time so we can manage the amount of people that would be together at one time. - Guests who are not feeling well should please stay home. Guests who do not feel well
can reschedule their appointments. Please try to give at least 24 hours advanced notice
regarding schedule changes but also know that regular cancellation policies have been
temporarily waived at this time. - If guests have traveled by plane or cruise ship or have traveled out of the country within
the last 14 days, please call and reschedule your appointment. - No children, family, or friends will be allowed during your appointment.
- With your safety in mind, we have limited some of our regular menu offerings and
amenities. Please ask your therapist or front desk staff for details.